How to Hire a Professional Accountant – it doesn’t have to be us ;)

My “5 Thought’s” Process of Hiring a Professional Accountant (or any kind of professional…really) If you’re a business owner and think accountants are just number pushers or professionals who you see at year end for taxes, READ ON! If the opening sentences mirror your thoughts, it’s time you review your working relationship with your accountant. I’m NOT saying you need …

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The DEATH of Retail

So many major retail store brands have filed for bankruptcy over the last 2 years including brands like Sears, Toys R Us, Mattress Firm, Claires, etc. Is the retail store model dead? What is causing so many of these once iconic brands go bankrupt or close down massive number of stores? 2018 and the start of 2019 has seen announcements …

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What Every Retail Store Can Learn From Lego

You might be expecting a building metaphor – something about how building your business is like building a Lego project, but this blog is simply about looking at how mimicking winning retail sales strategies can be a way to get more paying customers in your store.   Building the foundation of your retail store’s growth strategy Growing your retail business …

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Why you need to focus on Customer Experience

Today, as companies find it harder to differentiate their products and services, and customers demonstrate less brand loyalty than ever before, the ability to deliver superior customer service and experience is the key to maintaining a competitive edge. Many entrepreneurs immediately turn to price discounts as a way to differentiate and gain customers.  Reality is however, you can only go …

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